Burak Coban

Great service! Staff were very friendly and helpful. Samantha explained everything clearly about my Mazda CX-9. They also offer a shuttle service and have a nice lounge with coffee and snacks. This will be my regular service center from now on.

Chloe L

This review is specifically for the Service Center. I’ve always had great experiences servicing my car here. The service advisors I've worked with in the past have been extremely helpful, friendly, and thorough in walking me through what the service entails. However, my experience today with Ian fell a bit short of the standards I'm used to. While he wasn’t rude, he came across as slightly patronizing during our interactions—particularly when asking about issues I’ve experienced with my car. I’m not a car expert by any means, so I don't expect to be able to describe problems to a technical standard, but his tone made me feel a little dismissed rather than supported. Additionally, I had requested for my car to be ready by 4 PM, which I was told would not be an issue and that I’d receive a notification when it was ready. I never received any update, so I ended up adjusting my plans and returning around 5 PM. When I mentioned this, he simply said the system should have managed the notification and wasn’t sure what went wrong. He was not apologetic for the inconvenience, not that I needed it but it's a small gesture which would've gone a long way. This experience was disappointing compared to the consistently excellent service I’ve had here in the past. For that reason, I’m giving 4 stars instead of 5.

Gilles Lapalus

great experience at Mazda Ringwood with the help of Mathew Cursio who made the experience very smooth . thank you .

Just Kev

Car broke down 2 years ago because of a faulty battery which is fine, things happen. Took it to Mazda Ringwood service to have them investigate the issue. After a year later they told me that they have replaced the battery for a brand new one. To only have my car break down again for a battery issue, had to call RACV road side assistance and the mechanic told me that the battery in my car was the stock one from when I bought the car brand new in 2020 after a "so called BRAND NEW BATTERY" that was put in 2024. This will always be a 1 star unless I get a $400 refund which I had to purchase on the spot. Thanks for nothing, do not trust these guys to service your cars. *Edit* Mazda Ringwood has reached out and made an effort to inspect and repair my trust with them by giving me a complimentary service. It was really nice to see a corporation making an effort to do right by their loyal customers instead of just wanting to run away with $$$.